“I have been to multiple auto repair shops and this one is by far the best one yet. It is the first one that will show me what is wrong with my truck. Other places will just spit out some parts and automotive lingo and then a price, but at this Tuffy in Pensacola, they make sure you know and understand what they are going to do. Also when I walked in, I was greeted by name. Their waiting area was very clean and the free drinks while I waited was a plus. Thank you guys! You sure know how to run a successful business!” – John H., Pensacola, FL

“I would like to say it is refreshing to be able to take your vehicle to a place that does not try to rip you off. Steve [store manager] has always given me great service. He is an asset to that location.” – Michael R., Tallahassee, FL

“Thanks so much for incredible service. The guys at Tuffy are amazing. It makes all the difference when the mechanics and service guys are polite and care about your car. Keep up the great work. I’m highly impressed.” – Jennifer M., Pensacola, FL

“The manager was very kind and helpful. They went out of their way to make sure I was comfortable. I felt as important as someone with a new car. In fact, since the tune up, I get 4 miles better gas mileage. Thanks guys.” – Sandra B., Lynn Haven, FL

“Your sales staff was warm, courteous, and helpful. Your mechanics were very impressive in their timeliness and respect for my vehicle. I was a loyal customer of one of your ‘big-name’ competitors for five years, but the level of personal attention and consideration for MY time has convinced me to convert. Good job guys! You’ve earned this customer’s loyalty and recommendation!” – Carla M., Mary Ester, FL

“I have taken my vehicle into Tuffy in Mary Esther several times and always receive excellent service. Vance is extremely honest and always ensures my car is repaired right the first time. Yesterday, I called regarding a transmission problem that I was having. Vance stayed two hours after closing to fix my car and get me on the road that night. I would definitely recommend Tuffy to anyone who needs car repair or maintenance. Thanks Vance!” – Kimberly B.

“Tim, at the Mary Esther Tuffy location, took incredible care of me today. He went above and beyond to figure out what my truck needed. He took his time showing and explaining to me about a front end issue my truck was having. I originally went in for an oil change (with coupon) and ended up learning about an underlying issue. Tim is an asset to your company! We have been having our vehicles service at Tuffy’s for years. This is another reason why I continue to go back time and time again.” – Denise M.

“Vance is always great. He is honest and is an expert on cards. If he can keep my old Oldsmobile in great running condition then I’m coming back and sending all my friends.” – Tom C.

“We have been taking our vehicles to the Mary Esther Tuffy for years. They truly are very professional. They always tell you what needs to be done and are extremely courteous and really do a great job. I also love the coupons! Thanks for the great service!” – Darryl R.

“I wanted to let you know what a delight Keith Carson was to deal with at Mary Esther. We heard great reviews about the service and drove 30 miles just to get to your store. He did such a great job with our Ford F150 that I’m requesting a quote on my BMW. As a small business owner, I know how important it is to have great employees and I wanted to pass along the kudos Keith deserves!” – Sarah K.

“I bothered the men at Tuffy everyday for about two weeks with problem after problem on my car. They took the time to listen to me each and every time to get the problems corrected. They were always very helpful and really seemed like they cared. One day, my car was so bad that the manager, Jason Griffith, offered to give me and my two kids a ride just so that I wouldn’t risk an accident. I will never go to another shop. Thanks Tuffy!” – Tabitha L.

“Jason Grifffith and his team in Lynn Haven are fantastic! He went above and beyond typical customer service to help me with my 2004 Oldsmobile Alero. I have told everyone about them and have put them on my company website along with flyers in my company’s move-in packets. I work for Tyndall Air Force Base; my company is Balfour Beatty Communities (Tyndall family housing). I look forward to many years of continued excellent customer service from the Lynn Haven Tuffy Team. You guys ROCK!” – Samantha H.

“I can’t say enough about the Tuffy staff at Lynn Haven. They have been such a blessing to me. My husband is an over the road trucker so I’m left to deal with things that I don’t always know about. The Tuffy staff in Lynn Haven has offered great services and advice to me for years. They truly run a great business and it’s so wonderful to have someone I can trust to work on my vehicles. I recommend the Tuffy guys in Lynn Haven to everyone! Congrats on having such a great team!” – Tammy H.

“I just wanted to drop you a line and tell you how much I appreciate the car repair experience I had for the years we went to the Tuffy in Lynn Haven, Florida. We recently relocated to Alabama which is why we no longer visit your location. Your staff members were always polite and helpful, and I knew if I had any questions that they would be great about answering what I or my husband might have been wanting to know. Jason and Nic were always infinitely patient with explaining details. I can’t think of a more pleasant car repair experience for my vehicles.

Thank you again for having provided such great experience for my family.” – Kelli L.

“Wow! The staff at Tuffy were awesome! They treated me like I was apart of their family. After a very stressful time traveling from Dothan, AL to Lynn Haven to visit my parents and not knowing what was wrong with my car, the guys at Tuffy immediately took stock of the situation and went to work to fix the problem. They were very helpful, concerned, and considerate. While I do not live in Lynn Haven, but if you ever need car work and are in the area, I would truly recommend this Tuffy! Thanks for the great service!” – Barbara B.

“I would like to recognize the manager and staff at the Lynn Haven Tuffy location. They did a great job in getting my daughter’s old 95 Nissan fixed. They arranged for an ordered part to be delivered and installed! They are the best. Thanks Tuffy!” – Craig S.